It also generates unique and strong passwords for your use. In addition, you can't pay for part of a gift with AirpointsDollars and the rest with cash. Airpoints members wanting to make car hire reservations can call Budget on 0800 283 444 or +64 9 526 3243. display: -webkit-box; What happens to my AirpointsDollars if I move away from Australia? Remember, always use unique passwords or passphrases for online sites and services to keep them safe and to minimise any risk to you if one account is breached. Please sign in with your Airpoints details by clicking on the link below. border-bottom: 1px solid #e5e5e5; Other contact options Flight enquiries - New Zealand 0800 737 000 - Overseas +64 (0)9 357 3000. Check out the excellent earn rates and other Airpoints benefits to pinpoint the Westpac card option that suits you best. This is a security feature to protect your account. Learn more about how Status Pointsworks and the great tier benefitsyou could soon be enjoying. How often do new deals go on sale? To update your Airpoints or Koru account name, please email us with: To update your date of birth in your Airpoints or Koru account, please email us with: Please also confirm your current address and how you like to be addressed (Mr, Ms, Mrs, or something else). For credit card fees, interest rates & other benefits visit Westpac's Airpoints web page. The Airpoints credit cards are issued by Kiwibank Limited . Supplementary cardholder also means joint or additional cardholder. Airpoints is AirNewZealand's loyalty programme. Airpoints Terms and Conditions apply. What should I do? Phishing is the practice of sending fraudulent messages (typically an email) used to trick people into revealing sensitive information. Alternatively, if you wish to pay for rewards with your AirpointsDollars for your partner or another household member you can do this by creating a Gifting Register. Here's a simple guide to get back on course and make the most of your rewards. $95 spent up to (and including) $15,000 = 1 Airpoints Dollar. Just because a website starts with https does not mean it's safe. However, Koru members do have the option to purchase a Koru Guest Card which allows the member to bring an additional guest into AirNewZealand Lounges provided that both travellers are departing on an AirNewZealand operated flight, with an AirNewZealand ticket and flight number. To reset your password, submit your username or your email address below. , category rank is 116, monthly visitors is 223K When you log in to your Airpoints account you will be presented with a verification flow which follows this process: The verification process is complete once you have validated your contact information. Can I purchase additional AirNewZealand lounge Guest Passes? identity verification (such as a marriage certificate), a copy of your ID showing your previous name (marriage certificate, birth certificate, driver licence), a scanned copy of your passport verifying your new name, a scanned copy of your ID showing your date of birth(passport, birth certificate, driver licence). Join for free today. Update: Some offers mentioned below are no longer available. Can I purchase additional AirNewZealand lounge Guest Passes? Lending criteria, terms, fees and conditions apply. } An Air New. 300 bonus Air New Zealand Airpoints Dollars will be awarded to the eligible Card Member's Account 8-10 weeks after the spend criteria has been met. Book by phone: Have your Airpoints membership number ready when you call the Air New Zealand Airpoints contact centre in Australia on 1800 803 298. Simply click on the "sign in" button on airnz.co.nz and enter your membership number and password to manage your profile, see how you've earned AirpointsDollars and Status Points, or to spend your AirpointsDollars. .content.header-bottom .usp-content { How can I contact you? I've forgotten the password and/or username I made up when I registered online. Or simply ask Oscar, our chatbot who can help retrieve your username if you know the email address you used to set up your Airpoints membership- the one you saved in your profile. Check ourtravel partnerspage for your AirpointsDollars earning power on hotels, rental cars, taxis, insurance, parking and more. More about Koru. Some emails may contain website links that are not safe to open. The name on your Airpoints or Koru account should match the name on your current passport and should be the name used when booking your travel. Be rewarded for spending with AirNewZealand and its partners with the Airpoints programme. Koru Guest Cards are available for set fees for 3, 6, 9 or 12 months. Airpoints enquiries - New Zealand 0800 247 764. In addition, you can't pay for part of a gift with AirpointsDollars and the rest with cash. Airpoints Airpoints is Air New Zealand's loyalty programme, and anyone in the world is welcome to join. We'll email a link to the email address saved in your Airpoints profile - you can follow the instructions to reset your password and get logged back in. then. Remember, you can view, change and cancel your booking online, or log into your Airpoints account to retrieve your details. When you join the Airpoints programme you will start at the basic membership level. One of the first things cybercriminals do is change your account details after taking control so resetting your password and verifying your information instantly limits potential damage. You must always gift a whole reward. Yes, if you're using your AirpointsDollarsto make a OneUp offer, any applicable taxes, levies or surcharges must be paid in cash. The airline says one of its Star Alliance partners has been impacted by a security data. It may take a little longer than usual to get back to you. Transferring AirpointsDollars to another member's account is not allowed under the Airpoints Programme. In the air, you can earn AirpointsDollars on many AirNewZealand and Star Alliance flights. See the Elite Airpoints Dollar upgrade chart. } Lucky for you, we have a few ways to get in touch. HSBC Star Alliance Rewards Terms and Conditions and Star Alliance Rewards Terms and Conditions apply. Watching your Airpoints Dollars and Status Points add up is easy with your online account. Can I use AirpointsDollars to upgrade my booking? NOTE: If you are a KSA, . However, you can use AirpointsDollars for a wide range of Airpoints rewards like air travel, rental cars, hotel accommodation or to buy or renew your Koru membership just like cash. Should you travel under a name that varies from your Airpoints account, the flights will never capture automatically, and will need to be added manually, upon sending original travel documents to our Contact Centre. No, AirpointsDollars can only be earned, not purchased. Dec 2019 - Aug 20209 months. Do keep your account and contact details up to date. font-size: 140% } You'll earn Status Points every time you fly with us* or on selected services from Star Alliance and other partner airlines as well as with some of our financial products. If you've recently received an email from Air New Zealand informing you of a credit of over $300, unfortunately it's not true. Select 'Your balances' on screen to see your AirpointsDollars and Shairpoints balance (and much more), Your flight was in the last six months if you are an existing Airpoints member, Your flight was eligible to earn AirpointsDollars and Status Points, If it was a business flight, you were a member of Airpoints for Business when you flew. Check your flights, request upgrades and more. . Can I earn AirpointsDollars for a ticket that I have purchased for another person? Can I use AirpointsDollars to buy prepaid extra bags? These changes took effect automatically on 1 February 2023. To change your account details, please see the FAQ below. You may not be able to receive Star Alliance Gold status with a participating Frequent Flyer Program if you already hold, by any means, an equivalent or higher status with that Program (more information available on theStar Alliance Rewards Terms and Conditions). Just check the box saying you are an existing Airpoints member and then enter your Airpoints number and PAC. Please report it to us. 4. At the start of each month*, the earn rate tiers, for Westpac . See the world with your Airpoints Dollars when you fly with Air New Zealand, the Star Alliance or one of our partner airlines. Do use multi-factor authentication wherever possible, especially where it involves your personal information (for example on your bank or email accounts). Star Alliance frequent flyer programmes are independent and separate, therefore we cannot transfer your AirpointsDollars, points or miles between them. It prevents others from potentially intercepting the communication between your browser and the website's server. Check your balance, special offers and more. See the applicable Credit Card Conditions of Use for full details. Airpoints is Air New Zealand's loyalty programme where travellers can earn Airpoints dollars and then exchange the points for rewards, including flights and rental cars. .content.header-bottom .usp-content.slick-initialized { Simply click on the "sign in" button on. What happens if I do not have access to a registered mobile or email address? If you are an Airpoints credit card holder, please also call your issuing financial institution to have the name on that account amended, as the name on your accounts must match for your credit card AirpointsDollars to be added automatically. } Pro-tip: For the best Oscar experience,sign in to the website first. Pro-tip: For the best Oscar experience,sign in to the website first. Terms and Conditions Rewards programme points will be awarded on eligible rentals. Yes they are. 2. display: block; You can also complete a MEDA form, or find out more about flying with a medical condition. What time do greenlight deals go on sale? Over 2,700 flights are booked daily with the help of Airpoints. There are a few reasons you might not be getting them. Can I transfer my AirpointsDollars to another member's account? Try changing the travel date(s), number of passengers or even the destination. Do use a password or passphrase that has at least 12 characters for your AirNewZealand account. To make an Airpoints reward booking please call your local AirNewZealand Contact Centre. Accountability for the subscriber base across the owned Customer Loyalty programmes, and execution of strategic Loyalty partnerships. Thank you for your patience. 1 AirpointsDollars will be earned at the rates specified and published by Westpac from time to time on our website at westpac.co.nz/airpoints. Log in and start again by selecting your email preferences and re-saving. Depending on your web browser, there will also be a lock icon in the address bar, the title bar of the window, or at the bottom of the window. You can now sign up to receive grabaseat email alerts. } Missed out on AirpointsDollars? Keep track of your Airpoints Dollar balance wherever you are. Find out more about claiming missing points. Every tier Silver, Gold and Elite offers a specific set of benefits. Simply click on the "sign in" button on airnz.co.nz and enter your membership number and password to manage your profile, see how you've earned Airpoints Dollars and Status Points, or to spend your Airpoints Dollars. See the Airpoints terms and conditionsfor full programme details. It's important that you keep your contact details up to date as we may have a hard time verifying your identity if we don't have a current contact details for you. To change your account details, please see the FAQ below. Please enter username to reset password Username Submit The Australian carrier, which has a smaller New Zealand membership base with Velocity, has "an inheritance process in place to support member's family and friends" and the member's points can be. How do I update my name, account details and date of birth within my Airpoints account or Koru membership? .content.header-bottom .usp-content { The same applies if you are a Koru member. 2 Certain purchases and transactions do not earn AirpointsDollars or Status Points, as applicable (see the applicable Credit Card Conditions of Use for full details), including: fees, charges or interest, balance transfers, credit card repayment insurance, tax payments (including local council rates and ACC Levies), gambling chips or gambling transactions (including online gambling), cash withdrawals from your account, money orders, travellers cheques and foreign currencies in cash, business-related purchases made with a Westpac Airpoints credit card other than a Westpac Airpoints Business Mastercard and transactions on any nominated account(s) linked to your Westpac Airpoints credit card. See which Star Alliance booking classes are eligible for upgrade and how many AirpointsDollars are required for a Star Alliance upgrade. Tasman. Can I use AirpointsDollars to upgrade my booking? Pro-tip: sign in to the website first, for the best Oscar experience. Elite and Gold members have the exclusive right to gift rewards to nominated people. You also won't need to enter all your details and have someone snaffle it from under you while you're typing. It is important because the confidentiality, integrity and availability of our digital systems, ensures that we are able to provide services to you while keeping you and your data safe and secure. The Qantas Status Fast Track covers 16 airlines: Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Delta Air Lines, Eva Air, Etihad Airways, Korean Air, Shenzhen Airlines, Singapore Airlines, South African Airways, Thai Airways, United Airlines and Virgin Australia. Update your password. It's an email scam that's been appearing in inboxes across the. Airpoints rewards cannot be booked online from the US, Canada UK or Europe. Select 'Use Airpoints Dollars' on the online payment page to use your APD to pay for a flight. Airpoints Dollar tiers and earn rates, as applicable, are subject to change. Inflight entertainment. Your card will be suspended, so it can't be used for purchases. Air New Zealand Privacy & Security Policy. If you have forgotten your username, click here to request it to be emailed to you. Card Members who currently hold or who have previously held any other Card product offered by American Express International (NZ), Inc in the preceding 18 month period are ineligible for this offer. Pre-seasoned and ready to use, Lodge Cast Iron skillets are manufactured under tightly controlled metal chemistry and exacting mold tolerances to deliver a consistent product for even heating and superior cooking performance. You can use your AirpointsDollars to buy any seat for sale on AirNewZealand's website. We think our grabaseat deals are so good that there is no need for child or infant discounts. Don't share your personal information online. Are grabaseat deals only available online? You must always gift a whole reward. The team are available 0900 - 1630 Monday to Friday, outside of public holidays, and will respond to you as soon as . The cities featured on grabaseat vary daily, but you do have a few options to find out what's on offer: Is there a child or infant price for grabaseat deals? No. If you need other help with your booking, please visit our general help page. Elite and Gold members have the exclusive right to gift rewards to nominated people. Watching your AirpointsDollars and Status Points add up is easy with your online account. Of course, if you are an Airpoints member and you already have an airnz account, there's no need to register again for grabaseat - just use your airnz username and password to login.
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